Guerlain Spa Treatments
Yield to the magic of a unique Guerlain treatment or massage experience where cutting-edge innovation blends with customization, luxury, emotion and sensuality. Experience one of our exclusive therapies only available at Hotel X Toronto.
For our full price list, please click here .
Please contact us if we may be of service in any way.
EXCLUSIVE TREATMENTS
ORCHIDÉE IMPÉRIALE
FACIALS
BEAUTY ENHANCEMENT
BODY TREATMENTS
MASSAGE RITUALS
BEAUTY STUDIO
SPA PACKAGES
CHOOSE YOUR MOOD
THERAPIES FOR MEN
General Terms & Conditions
Arrival
We will require you to arrive at the Spa at least 15 minutes prior to your treatment time in order to fully enjoy your Spa experience. Late arrivals may result in lost treatment time unless our schedule enables us to offer you the full service. Guests are required to arrive on-site with a confirmed reservation received either by text or email. You are welcome to call or email us to make an appointment. Guests will be responsible to follow new spa etiquette guidelines during their visit.
A moment of Tranquility
Our Spa is a haven of serenity. Please be sure to turn off your cell phone so that your relaxation and that of other guests is not disturbed. Guerlain Spa is a relaxing sanctuary to spend time with a friend, partner or family member. In the first opening phase, we will limit access to groups of 2 people maximum.
The layout of our outdoor and indoor relaxation areas have been reconfigured to permit 2 people or less sitting together. Please note, we are unable to offer Couple massage treatments at the moment.
Reservation and Cancellation Policy
In order to secure the most suitable schedule for you, we will require that you anticipate your treatments by reserving an appointment via our online booking. Should you need to cancel or reschedule your appointment, as a courtesy we ask that you provide 24 hours’ notice to avoid incurring the full therapy fee or voiding gift certificates. Cancellations made within less than 24 hours will incur a charge of 100% of the treatment price. The minimum age of 16 is required for access and treatment in the Spa.
Registered Massage Therapists
If you require a Registered Massage Therapist, please select one of our RMTs when specifying your Technician preference online. We will provide you with both registered and itemized receipts at the end of your massage treatment for insurance purposes. Kindly note, face masks are mandatory throughout the entire treatment.
Special Consideration
Guests who have high blood pressure, heart conditions, have any other medical complications, or are pregnant are advised to consult their doctors before signing up for any spa services. Kindly inform your Spa therapist of any existing medical conditions. The spa will refuse check-in to any person who is symptomatic, has recently traveled outside of Canada, or who has been exposed to someone with a suspected, probable, or confirmed case of COVID-19 within the past 14 days. If you are feeling sick, please stay home and inform us. If you are experiencing any COVID symptoms, we will refuse to service you and ask you to rebook again in 2 weeks when you are feeling better.
Valuables
A locker for safekeeping of valuables is provided and we recommend that no jewelry be worn at the Spa. The management and Ambassadors accept no responsibility for the loss of money or valuables of any kind brought into the Spa premises.
Minimum Age Requirements
Guerlain Spa welcomes guests 18 years of age and over, as well as guests 16 and 17 years of age when accompanied by a parent or guardian. A parent or guardian must provide written permission for guests ages 16 and 17 years of age for all treatments.
10XTO
Spa guests are welcome to drop their children off at 10XTO’s play centre for up to three hours while enjoying a treatment. Hourly fees apply. Access to 10XTO’s facilities for Spa guests is limited to the children’s play centre.
Frequently Asked Questions
Click here to view FAQs.
It's About You. It's About the View.
- As a guest of Hotel X Toronto by Library Hotel Collection, we welcome you to enjoy our resort-style amenities. Included in our nightly resort fee of just $25 plus HST per room, are the following:
- ***WAIVED IF BOOKED DIRECT***
- Hi-Speed Wi-Fi
- Access to our Screening Room Film Series (based upon availability) - temporarily closed
- Access to 10XTO's Primary Fitness Centre Gym - temporarily closed
- In-Room Bottled Water
- Library and Business Centre Access
- Year-Round, Heated, Rooftop Swimming Pool - temporarily closed
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