Voucher Terms & Conditions
1. GENERAL
Thank you for purchasing our Buy One, Give One Gift Voucher, and helping us support Toronto's Healthcare Workers.
This Non-refundable Prepaid Voucher can be used as a method of payment for reservations at Hotel X Toronto by Library Hotel Collection's website, via phone, or email to Stay@HotelXToronto.com Vouchers are not personal and therefore can be used by individuals who did not purchase the Voucher, however, to avoid fraud, we are asking everyone that is sending the gift voucher to another person, please email the hotel to let us know of the recipient, so we are aware. Once the purchase of the Voucher is complete, a confirmation will be sent to the email address provided at the time of purchase.
1.b CHARITABLE CONTRIBUTION:
For all voucher purchases made from April 30- June 30, 2020, the purchaser will receive a gift card for 100% of the funds paid. Additionally, the Library Hotel Collection will provide gift vouchers for 50% of the net proceeds of the gift vouchers, to University Health Network (UHN), or a similar organization in the Greater Toronto Area, to be used at a later date, up to December 30th, 2021, as a thank you from the community for their heroic efforts during the COVID-19 Crisis.
The Library Hotel Collection has pledged to offer a donation of up to $100,000, as part of this campaign. Blackout dates may apply for the charitable vouchers. Charitable vouchers may only be used to cover guest rooms, Guerlain spa treatments products, taxes, and fees.
2. VALIDITY
The paid gift voucher number will be usable by email reservations immediately and will be usable for online bookings no later than June 1, 2020.
3. USAGE
Advance reservations are required prior to arrival. Redemption is limited to one Voucher per booking.
When this voucher is redeemed, it will be subject to the same rates and availability, packages, and special offers, restrictions, and conditions available to the general public on our website.
This Voucher may not be combined with any negotiated rates, or private, special offer Codes. This Non-Refundable Prepaid Voucher is not redeemable for cash and has no value except when redeemed in accordance with these terms and conditions.
4. OTHER
Lost, stolen, destroyed, or expired vouchers will not be replaced.
By participating in this program, you agree to receive occasional news and promotions from our brand; you may unsubscribe at any time. In compliance with the General Data Protection Regulation (GDPR), we are informing you that your data will be incorporated into our databases. As a client, you may freely know and access the personal data under our control and exercise your rights as the owner of this data in accordance with GDPR. Please let us know if you prefer not to receive special offers from us.
