Official white logo of Hotel X Toronto
Official logo of Hotel X Toronto
Lobby lounge area with plush seating and stairway at Hotel X Toronto
Toronto hotel suite with dining table set, lounge area and double bed at Hotel X Toronto
Toronto hotel suite with dining table set, lounge area and double bed at Hotel X Toronto
Four ladies on couch in robes enjoying breakfast with a cityscape view at Hotel X Toronto
Four ladies on couch in robes enjoying breakfast with a cityscape view at Hotel X Toronto
Upholstered seating, set tables, and city view in Valerie, best restaurants near Hotel X Toronto
Upholstered seating, set tables, and city view in Valerie, best restaurants near Hotel X Toronto
Couple lying on a massage bed in Guerlain spa at Hotel X Toronto
Champion's Boardroom with TV, chairs and water bottles on long table at Hotel X Toronto
Champion's Boardroom with TV, chairs and water bottles on long table at Hotel X Toronto
Champion's Boardroom with TV, chairs and water bottles on long table at Hotel X Toronto
Banquet set-up in Princes' Gates Ballroom with carpeted floors at Hotel X Toronto
Wedded couple on dancing floor with guests seated around in hotel x wedding at Hotel X Toronto
Wedded couple on dancing floor with guests seated around in hotel x wedding at Hotel X Toronto
Wedded couple on dancing floor with guests seated around in hotel x wedding at Hotel X Toronto
Children and adults enjoying a movie in Screening Room at Hotel X Toronto
Children and adults enjoying a movie in Screening Room at Hotel X Toronto
Children and adults enjoying a movie in Screening Room at Hotel X Toronto
Exercise equipment and cityscape view through large windows in 10XTO Athletic Club at Hotel X Toronto
People dancing & enjoying in The Retro Arcade near Hotel X Toronto
People dancing & enjoying in The Retro Arcade near Hotel X Toronto
Cluster of bees on a honeycomb with hexagonal cells some filled with honey near Hotel X Toronto
Exterior view of high-rise Hotel X Toronto with blue glass facade
Aerial view of Hotel X Toronto with CN Tower, lakes and surrounded by greenery
Aerial view of Hotel X Toronto with CN Tower, lakes and surrounded by greenery
Car parked in Hotel X parking lot surrounded by landscaped gardens
Couple walking through the lobby area carrying luggage near the reception desk at Hotel X Toronto
Person crouching to pet a black dog on a sunny park pathway near Hotel X Toronto
Person crouching to pet a black dog on a sunny park pathway near Hotel X Toronto
Meeting room with long table, chairs and bookshelf at Toronto X
Woman holding a small dog hands a shopping bag to a man in lobby area at Hotel X Toronto
Rooftop pool with loungers overlooking the city skyline at Hotel X Toronto
Living area of Bi-Level Penthouse Suite with TV, fireplace, sofa set, and city view through windows at Hotel X Toronto
Living area of Bi-Level Penthouse Suite with TV, fireplace, sofa set, and city view through windows at Hotel X Toronto
High-rise Hotel X Toronto in the foreground with trees and skyline
Couple standing at a reception desk with a leafy green wall in Hotel X, a downtown Toronto hotel
Receptionist handing a card to guests at the front desk in Hotel X Toronto
Distant view of Hotel X Toronto surrounded by lush trees and green lawn
Table set-up and bookshelves in the Lobby Library at Hotel X, a downtown Toronto hotel
Comfy sofa, orange chairs, desk, and scenic wall art in luxury room hotel at Hotel X Toronto
Exterior view of high-rise Hotel X Toronto with blue glass facade
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Accessibility Statement for Hotel X Toronto

Hotel X Toronto is committed to ensuring equal access and participation for people with disabilities. We are committed to treating people with disabilities in a way that allows them to maintain their dignity and independence.

We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under Ontario’s accessibility laws.

Hotel Accessibility

Our hotel is committed to making our facilities, amenities and services accessible to guests with disabilities. Below is a description of many of the accessible features of the hotel in its public and guest room spaces.
 

Accessible Public Spaces
 

  • Kandy Gallery (Ground floor)
    An art gallery featuring the work of Canadian landscape photographer, Neil Dankoff on the Ground floor
  • Roses Social (2nd floor)
    A modern North American restaurant inspired by culinary trends across the continent.
  • Valerie (27th - 29th floor)
    A rooftop restaurant showcasing stunning city and skyline views
  • Screening room (Ground floor)
    An intimate screening room for private viewings with accessible seats
  • Cinema (Ground floor)
    A 250-seat theatre with 6 accessible seats
  • Café X (Ground floor)
    A destination for freshly baked pastries, savoury croissants, refreshing salads, and a curated selection of coffees, teas, and kombucha.
  • Guerlain Spa (4th floor)
    Guerlain Spa at Hotel X Toronto invites you on a unique sensorial journey dedicated to beauty and wellbeing.
  • Parking (B2 Level)
    We recommend parking on the B2 parking level (Zone 3). Please take the ramp located in front of the elevator lobby and use the elevators to reach the Hotel Lobby on the Ground floor for easy access

 

Accessible Guest Room Spaces
 

  • Barrier-Free Signature King and Two Queen Rooms – These beautiful rooms meet all barrier-free requirements as set out in the Ontario Building Code.

 

List of amenities:
 

  • Hotel X Toronto offers the Bellman Symfon Smart Alert Device, designed for guests who have hearing impairments. This device provides visual and vibrating alerts for important notifications such as doorbells, fire alarms, and phone calls, ensuring safety and convenience throughout your stay
  • Wider clearances in front and beside the beds as required
  • All hooks, shelves, hardware and devices are mounted at BF minimum/accessible heights
  • All handles, pulls, accessories and fixtures are BF compliant
  • Showers and Toilets have all required grab bars and required seating
  • Showers are walk-in (no curbs or glass enclosure) as required
  • Complimentary Shuttle to Billy Bishop Airport and Union Station
  • Concierge Suite Elite Pillow Top Mattress
  • Complimentary Wi-Fi
  • Nespresso Zenius Pro
  • L'Occitane Bath Amenities
  • Complimentary Bottled Water
  • 55" Samsung TV
  • Bluetooth Cordless Alarm Radio
  • Digital Temperature Control
  • Mini Refrigerator
  • 19" Safe
  • Movable Magnifying Makeup Mirror
  • Hair Dryer
  • Bathrobe and Slippers
  • Iron and Board

Website Accessibility

Hotel X Toronto is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
 

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Hotel X Toronto Website contains WCAG 2.0 level AA conforming functionality. Conforming functionality means that efforts were taking during the development of the website to follow WCAG standards.

 

Compatibility with browsers and assistive technology

Hotel X Toronto Website is designed to be compatible with the following assistive technologies:

  • Chrome, Firefox, and Safari browsers on JAWS, NVDA, and VoiceOver screen reader technologies

 

Technical specifications

Accessibility of Hotel X Toronto Website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript

 

Limitations and alternatives

Despite our best efforts to ensure accessibility of Hotel X Toronto Website, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

 

Known limitations for the Website:
 

  • Hotel X Toronto Instagram
  • Meta
  • Tripadvisor
  • Hotel X Toronto Facebook
  • Hotel X Toronto LinkedIn

Feedback & Contact

We welcome your feedback on the accessibility of the Hotel X Toronto Website. Please let us know if you encounter accessibility barriers. Additionally, if you need any assistance or have any questions about the accessibility features of the hotel or require help reserving an ADA accessible, please reach out to us with the contact information below.